Privacy Policy

Introduction

Welcome to Kaizen. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully.

Information We Collect

We may collect information about you in a variety of ways:

• Personal Information: Name, email address, phone number, and other contact details
• Health Information: Medical history and health-related information you choose to share
• Usage Data: Information about how you interact with our website and services
• Device Information: IP address, browser type, operating system, and device identifiers

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process and manage appointment bookings
• Communicate with you about appointments and services
• Improve our website and services
• Send you relevant updates and promotional materials (with your consent)
• Comply with legal obligations and protect our rights

Information Sharing

We may share your information in the following situations:

• With healthcare providers when you book appointments through our platform
• With service providers who assist us in operating our website and services
• When required by law or to protect our rights and safety
• With your explicit consent for specific purposes

Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Secure data storage and backup procedures

Your Rights

You have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information under certain circumstances
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications at any time

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and user experience

Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: